Outsourcing Management
Silver Service Details
For a fixed monthly fee you get:
- Attend and represent outsourcer at monthly supplier meeting
- Present and discuss issues and shortfalls in supplier performance
- A channel to enable staff or customer feedback to be voiced
- A single point of contact for staff (where applicable)
- Someone to manage or attend monthly meetings / performance reviews with supplier
- Someone to make those essential visits to audit the supplier's premises
- Someone to attend site meetings where required
- Adjustments to operational schedules to reflect business needs
- On demand reporting of operational performance against KPI's (4 per annum)
- On demand reporting of financial performance to budget (4 per annum)
» Enquire about the Silver Service
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