Outsourcing Management

Silver Service Details

For a fixed monthly fee you get:

Attend and represent outsourcer at monthly supplier meeting
Present and discuss issues and shortfalls in supplier performance
A channel to enable staff or customer feedback to be voiced
A single point of contact for staff (where applicable)
Someone to manage or attend monthly meetings / performance reviews with supplier
Someone to make those essential visits to audit the supplier's premises
Someone to attend site meetings where required
Adjustments to operational schedules to reflect business needs
On demand reporting of operational performance against KPI's (4 per annum)
On demand reporting of financial performance to budget (4 per annum)